FAQs
如果我已经有了土地所有者协议呢?
If the work is not included in the existing agreement, you would need a new request or agreement in place before starting work.
如果我已经知道管道在哪里怎么办?
即使这条线有标记, 必须有一名代表在场，以准确地读取深度，并确保遵循TC能源流程.
I’ve done similar work in the area, why do I need a new approval?
管道深度和路线可以有所不同, or the depth of cover may have changed due to erosion or other factors. 每个项目都需要一个新的批准.
拯救生命的信息
不安全挖掘的后果
Did you know that in most provinces and states, 法律要求在挖掘或挖掘之前与当地的一次性服务联系? 这些后果可能包括:
Fines and repair costs to fix the underground utility
•省级, 州或联邦监管机构可以对挖掘人员和负责任的公司处以巨额罚款, 取决于当地法规
• Repairs to utilities often cost more than the value of your original project, 不包括填海和清理费用
Interrupted services such as electricity, gas and water
• Underground utilities carry essential and critical services for the community. Interruptions to these are more than just minor inconveniences; they can put people, 企业和生计面临风险
• Some utilities are buried as little as 12 inches below the surface, so even a simple shovel can cause serious damage
潜在的管道泄漏迹象
虽然管道泄漏是罕见的，重要的是要知道如何识别迹象. Use your senses of smell, sight and hearing to detect a potential pipeline leak.
你可能会闻到什么
天然气
- Transmission lines that transport natural gas across Canada are rarely odourized, 但可能有轻微的碳氢化合物气味. 将天然气输送到家庭和企业的输气管道有臭味，可能闻起来像臭鼬或类似臭鸡蛋的味道.
Oil
- Many petroleum products have a distinct smell. Crude oil can possess a rotten egg, gasoline, tar or skunk-like odor.
你可能会看到什么
天然气
- Dead or dying vegetation on or near a pipeline in a normally green area
- 水 bubbling or blowing into the air at a pond, creek or river
- Dirt being blown or appearing to be thrown into the air
- An accumulation of ice or frost over the pipeline (in the summer)
Oil
- 琥珀色到黑色液体
- Rainbow sheen or black liquid on top of water
- Discoloured vegetation on or near a pipeline in an area that is usually green
- Stained or melted snow/ice over pipeline areas
你可能听到的
石油或天然气
- 嘶嘶声:嘶嘶、咆哮或冒泡的声音
常见问题
I know where the pipeline is, do I still need to make a One-Call?
除非有专业人士做了标记，否则你永远无法确定地下公用设施在哪里. 公用设施可能会因侵蚀或自然力量而发生变化，或者可能在你不知情的情况下安装了新的公用设施. Using the free One-Call service allows you to conduct your work 安全.
我如何联络本地的一次通话服务?
Luckily there are resources to help you reach your local service easily. 在加拿大，你可以参观 www.ClickBeforeYouDig.com 查找本地的一站式服务, as well as other useful safe-digging rules and regulations in your province. 在美国.S. 您可以拨打811或访问 www.call811.com 联系你所在州的医疗机构.
我什么时候需要打一个电话?
You need to make a locate request anytime you are disturbing the ground. 这包括挖掘、堆放材料、铺路，甚至在路权上驾驶设备. 任何可能影响地表以下物体的行动都算作地面扰动.
什么是交叉协议?
交叉协议是您和管道运营商之间的协议，允许您在管道运营商的许可和理解下安全地进行工作. Any changes to your work need to also be approved to ensure your safety.
我如何知道我是否需要交叉协议?
如果您计划在路权上进行任何工作或在进行工作时访问路权, there’s a good chance you need a crossing agreement. 为了确定, you can either make a One-Call and wait for the pipeline operator to contact you, or you can contact the pipeline operator directly through their crossings team. 联系信息可在此页找到.
什么是“订明面积”?
规定区域为管道中心线两侧各延伸30米的区域. Ground disturbance within this area requires written consent.
